Emergency Information for Associates

Northern California Wildfires

At HD Supply, the safety of our associates, customers, and their families is our top priority. During an emergency, this page will serve as a central resource for news and information. Please continue to check this website through the impact for updates on available resources and support.


There are three ways for our associates to reach out:

  • Contact your Human Resources representative if you need assistance.
  • Call the Emergency Information Line (877) 4INFO-HDS or (877) 446-3643 for updates on branch closures or branch status and, if you are unable to reach your manager, to leave a message on your status.
  • Fill out the Associate Status Form to report your status, request emergency help, or have questions answered. The Human Resources team will promptly respond to your inquiries.


Helping Hand Fund
FEMA-designated disaster area associates may use the online Helping Hand Fund application (also available in Spanish): harvey.hdsupply.com
Or call the 24/7 Helping Hand Fund Call Center: (855) 805-4411

CVS CaremarkĀ®: (866) 258-4318
CVS Health representatives can find an open pharmacy near you and help you get a 10 day supply of your medication. A list of open CVS Pharmacy stores is also available at CVSHealth.com.

Disability Claims
Liberty Mutual Insurance: (800) 210-0268
Associates impacted by Hurricane Harvey who are currently receiving disability payments may call this number to provide a verbal change-of-address to ensure they continue to receive this payment, if needed.

Glasses and Contacts
EyeMed: (866) 652-0018
Associates enrolled in EyeMed insurance may access this dedicated line for Harvey victims.

Mental Health and Counseling
Magellan Health 24-hour crisis line for Texans: (800) 327-7451
Counseling and resources are available free-of-charge.

401(k) Loans
The IRS announced relief measures, which allow participants of 401(k) plans to use retirement assets to alleviate hardships related to Hurricane Harvey. For more information, associates may contact Fidelity at 800-FIDELITY or (800) 343-3548.


(877) 4INFO-HDS (877) 446-3643
This assistance line is open to associates 24 hours a day to provide you with the most up-to-date information on branch closures.

Magellan Health (800) 424-6114
This contact number will connect you with the HD Supply Employee Assistance program. This will provide invaluable information and counseling during your time of need.

Red Cross Emergency Response Center (866) 438-4636
This contact number will connect you to the American Red Cross Emergency Response Center.


Helping Hand Fund
Helping Hand Fund requests may also be made using this form. This link will provide you with access to the HD Supply Helping Hand Fund Grant Application. Your manager and HR Leader can assist you with this process.

Email Access
This link will provide you with email access into the HD Supply Domain. Login with your Network Login Account information.

Network Access
This link will allow you to login using your VPN account information and provide access to the Intranet home page and tools such as Team and Kronos.


There are no location closures at this time.

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